Windows XP system information is blank or will not open

You would normally type msinfo32 in run to launch the system information window to see detailed information about your system. However, there are cases that this window will show up as blank or not even opening up.

This behavior is due to a corrupted Windows system component. There's a way to fix it, follow the steps I've outlined below in order:

a. Click Start, click Run, type cmd to open a command prompt. Type the following commands:

net stop helpsvc

cd /d C:\Windows\pchealth\helpctr

rd packagestore /s /q

cd binaries

start /w helpsvc /svchost netsvcs /regserver /install

b. Run Taskmgr.exe to launch Task Manager. If any of the following processes are running, stop them:

helpsvc.exe

helphost.exe

helpctr.exe

c. At the command prompt, type: net start helpsvc

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